The Team
The success of our refurbishment projects is the result of the combined expertise of our team. From dedicated project managers you can depend on, to a highly-skilled team of trade professionals and a talented network of partner specialists, we work collaboratively to achieve the best possible outcome for your home.
Creative in our vision, practical in our approach, considerate in our method.
We collectively bring the full-spectrum of skills to each project and many years
of experience working on properties to reach their full potential. Our project team includes skilled decorators, carpenters, electricians, plumbers, cabinet-makers, plasterers, soft-furnishers, tilers, flooring fitters and damp-proofing specialists.
Every one of our team is committed to providing an exceptional service, and our project managers ensure this starts at our first meeting with you and continues through to your complete satisfaction at completion.
Can our team help with your refurbishment? Contact Katherine or Grace.
To Katherine, Raquel and the team, a huge thank you for your work at Mapperley Lodge. I am over the moon with the results and couldn’t have done it without you.
Nicola Hooley
Katherine Spencer
Head of Refurbishment
Katherine started her design journey in Theatre Stage Management at LAMDA, London, and her work has always involved the curation of a design vision into practical reality.
Katherine transitioned into property and has worked with second homeowners for over 15 years, specialising in refurbishment across South Devon.
As Head of Refurbishment at REFURB, Katherine has developed the service and capabilities of the team to meet every need of our client's requests over the years.
Katherine has a unique insight into always looking into the end use of every property. Her strengths include using her vast experience to understand the design and function of a space. With an eye on practicality combining aesthetics with functionality, and a talent for understanding and fulfilling clients' needs. Translating a client's vision into design concepts and reality while staying within budget and meeting deadlines.
Having worked on numerous iconic Salcombe and South Hams properties, including redesigning and refurbishing a cottage on Victoria Quay Salcombe, creating a whole new floor in a house on Island Street Salcombe (for which in partnership with the architect we won an award for design from Devon Building Control) and interior design of a fabulous brand new apartment at The Reach, South Sands.
Every project is unique, from newly built properties through to listed cottages., her passion for what she does comes across in every project and she enjoys the challenges presented by some of the unique locations and access. Previous ones have included ferrying dumpy bags of waste from site by boat and a large crane lowering a brand new Aga 20 metres down to a property!
Katherine oversees every project and takes a hands-on role as project manager. View recent projectshere.
Say hello E: [email protected]
Grace Bibby
Project Manager
Grace is a project manager, who originally started with us in 2015, helping out with small projects, and we were delighted to welcome her back in 2023 after a period of raising her three children and helping her husband run their successful plumbing and heating business where she was also designing bathrooms and interiors.
Having spent much of her upbringing around building sites in her family business and studying textiles and surface pattern. Grace has a real passion for soft furnishings, beautiful buildings and a love of construction and cabinetry.
Grace's background gives her a unique perspective when working on projects at REFURB. Her range of skills and passion for construction and design have come together, working on projects, with clients, suppliers and liaising with all departments.
Grace's responsibilities include managing the REFURB projects and supporting the REFURB Manager.
Say hello: E: [email protected]
Raquel Peixoto
Refurb Manager
Raquel has been a highly valued member of the REFURB team since joining in 2017, when she moved permanently ashore after a distinguished career as Chief Stewardess. Raquel trained in her native Brazil gaining a Bachelors degree in Business Administration (Tourism and Hospitality).
After leaving Brazil she travelled around the globe on a number of super yachts, managing the teams on board and achieving perfection for her guests. Raquel brings her excellent attention to detail and experience of high end luxury to the team.
Raquel’s responsibilities include managing the administration and finances for all REFURB projects, supporting the Project Managers and managing the processes and efficiencies within the team.
She also manages the team of field staff and all our partner specialists to make sure that the right people are at the right place at the right time.
Say hello: E: [email protected]
Mark Fox
Operations Administrator
Mark is an experienced Operations Administrator with a strong background in logistics, purchasing, and team management. Before joining REFURB, he worked as a Purchasing Manager for a boat builder, honing his skills in supply chain optimisation, project coordination, and ensuring seamless operations. At REFURB, Mark plays a vital role in keeping everything running smoothly, supporting the team and ensuring projects are delivered on time and to the highest standard.
Outside of work, Mark enjoys hitting the gym and exploring the sea. He’s also a keen Pokémon player—staying curious and competitive both on and off the job!
Say hello: E [email protected]
“What I liked about Katherine was that she understood my vision and helped me with that but also came up with ideas for achieving it.”
Elaine Jones, Salcombe Property Owner
